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Terms of Service

Last updated: April 16, 2026

1. Acceptance of Terms

By accessing or using Prepd ("the Service"), operated by Sage Labs LLC, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Prepd is an online exam preparation platform that provides practice questions, study tools, flashcards, and AI-powered learning paths to help users prepare for professional certification exams.

3. Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You must be at least 13 years of age to use the Service.

4. Payments & Refunds

Exam purchases may be offered as one-time web purchases. Monthly subscriptions renew automatically until canceled. Web subscriptions and invoices are managed through our web billing flow, while subscriptions purchased in the iPhone or iPad app are billed and managed by Apple through your App Store account settings. Refund requests are handled according to the billing platform used for the purchase. Contact support@goprepd.com if you need help identifying the correct billing channel or locating your subscription settings.

5. Intellectual Property

All content on Prepd — including questions, explanations, and study materials — is the property of Sage Labs LLC. You may not reproduce, distribute, or commercially exploit any content without written permission.

6. Disclaimer

Prepd is a study aid and does not guarantee exam results. Practice questions are designed to help you prepare but may not reflect the exact content of actual certification exams. The Service is provided "as is" without warranties of any kind.

7. Limitation of Liability

Sage Labs LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

8. Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in abusive behavior. You may delete your account at any time by contacting support.

9. Changes to Terms

We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the new terms.

10. Contact

Questions about these terms? Contact us at support@goprepd.com.